I stayed in a flat infested by cockroaches. The WiFi wasn't working. There was a hole in the door. The pot plant leaked brown liquid all over the floor. I reported all the issues to Airbnb support which is really terrible. They provided no help at all. They asked for video evidence which I sent of everything. And then they said it was insufficient. Clearly Airbnb doesn't care about their customers and are just here to cover for their hosts.
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