airbnb.com

1.4
1.4 Based on 418 reviews

Our mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable....

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Fern Morgan
Extremely poor service and unprofessional

Extremely poor service and unprofessional. I attempted to book three nights, but encountered an error. When I contacted customer support, they informed me to wait 24 hours due to an issue on their end. I waited and tried again, but the same problem persisted. They advised me to attempt the process once more, but I was running out of time as my booking date was the next day. They insisted this was the only solution and suggested I book elsewhere. Ultimately, I had to find another option at the last minute. If they had communicated this earlier, I could have secured a better price. Their scripted responses did not resolve my issue.

1
Date of experience: Jan 05, 2026

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Business Details

  • Our mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable.

  • language https://www.airbnb.com

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