Air BNB are fantastic and would get 5 stars for their operation, however, a recent experience in Auckland, New Zealand put a spotlight on one of their hosts, TEAM EJ and their property Parson Lane 2/14, Auckland, Auckland 2025, New Zealand.
A shocker, cats pee in the main living area made it uninhabitable, bed bugs in the master bedroom and a shower that would not drain.
Unbelievably poor communication, as a result we left 4 days early and spent the next week attempting to get a refund. After contacting Air BNB direct we managed to finally get a refund but no acknowledgment of the issue.
DO NIT USE ANY TEAM EJ houses in Auckland.
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