aircall.io

2.6
2.6 Based on 21 reviews

...

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Bianca
the phone company doesnt even have a phone number to contact anymore. this should be the first flag!

The service is ok, until you need assistance or to cancel the membership. This team charged us over $9K even after I tried to cancel the membership. They have no phone number to call, and all their forms to fill out for assistance came back to my email, saying they were old emails I was using and not monitored. When I went to the cancellation page, I kept having tickets logged to cancel, but they were immediately closed as though my request was complete. I finally got an email where someone responded and told me I would be put in touch with the correct department, only to be ghosted for weeks. I am now reporting this company to Fair Trading.

1
Date of experience: Jan 14, 2026

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