About the Flight: I was told to get off the plane last even though there was only one hour to get to the next boarding area. I was on a cart waiting to be taken to the next plane. The driver said my companion wasn't allowed to get on the cart with me even though I told her he had to be with me due to a severe head concussion. Then the lady driving wouldn't listen to me when I told her my plane was leaving.Finally she phoned the plane after I was severely stressed out and told them to wait for me. Meanwhile back on the plane my companion was extremely stressed out because they had shut the doors and said everyone was aboard. Airlines should NOT make people wait to get off the plane last when they have mobility issues and need to have a cart. The Twin Fin Hotel is the worst Hotel we have ever stayed at! 😩😡 The room was extremely tiny, the blankets were thin, when the toilet was flushed it sounded like a bomb going off, it was also the height meant for a child. The elevators were intolerable, one time it took an hour to get to the first floor. The small swimming pool was almost always full of screaming kids! The lounge chairs were always soaking wet and filthy. The restaurant near the pool had awful food and the hostesses seating me were slow and rude. Only good things I can say, the bed was comfy and cleaning staff were friendly and did a great job! Air Canada Vacations should be ashamed of themselves incorporating this horrible hotel in their vacations! It was not cheap and not worth a plug penny.Diane Curry
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Air Canada Vacations specializes in custom vacation packages. All inclusive, travel, vacations and tours to destinations in the Caribbean, Mexico, Cuba, South America, and Europe from Canadian cities such as Montreal, Toronto, and Vancouver.