I was lead to believe I was booking the meet and greet service at Stansted airport- only when I made payment I found out you have to pay another £10 to enter the short stay car park - phone a number and someone will meet you and take car. Only then did I google this company and read that many people had to wait a long time for a driver and I have no idea where they take your car. I cancelled by email and despite taking out free cancellation insurance for extra I eventually was told I would only be reimbursed for part of my payment as they levy a £20 cancellation charge.To date I have not been refunded!!!
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