TERRIBLE! As approaching the airport we called 30 mins before as asked, they informed us we were 45 mins early and the kill some time, then recieved a call to after the 45 mins to say they could not collect our car as airport parking deals had not paid them for 2 weeks and he would text me new payment details, he did this being what seemed his personal bank account! He said airport parking deals would refund my original payment, which they haven’t, I tried to call the office number no answer. All a total shambles, so I booked with another company so that I would have an email receipt for our car, being Heathrow meet and greet, who were also terrible and made us anxiously late for our flight and then informed us on collection there was no collection date for the date we had booked and then hung up, I called back to be told they were looking for our key, which was a good few minutes of looking,all so stressful be careful of both companies.
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