I booked a parking reservation through this website for Stansted Airport, scheduled to start at 5:00 AM. At 4:00 AM, by sheer luck, I checked my email and saw a message sent at 1:29 AM stating my booking was cancelled without any explanation. On their portal, the status showed “refunded,” but I have not received any refund yet.With such short notice in the middle of the night, I had no choice but to wake up a local cab company and pay an extra premium for an urgent airport drop-off, as no other parking options were available at that hour.I tried contacting them twice via their online form—no response. Their so-called 24-hour helpline? I called multiple times, and nobody answered. The website still claims the refund is “processing,” but nothing has been credited.My advice: Please avoid this website. Always book through the official airport parking site or other reputable providers. Do not trust third-party sites like this one.
Claim your business profile now and gain access to all features and respond to customer reviews.
