This has to be the WORST airline one could ever travel with. Twice they have had my luggage delayed. The latest is what actually brought me here.I flew AT from Nairobi on the 21st February 2026 to Cape Town. Did my long layover in Dar and arrived in Cape Town on Sunday 22nd just after 17:00. To my surprise, my two checked in bags had not arrived with me. Mind you, my stop in Dar was about 10 hours. It is almost a week now and no luggage has arrived.This Airline operates like a local taxi. They don't care about their customers. I gave them the benefit of a doubt because they did the same on my way to Nairobi. How they are allowed o to operate shows a failure in the aviation industry to implement proper handling on customers. One full week. I was forced to purchase clothes since i was arriving after a long stay in Kenya. Basically, all my clothes have been stranded, even on the day of typing this review, 27th February 2026. This airline is a scam. Fly it if you do not have checked luggage, but if you do, be prepared for the worse. I am considering taking legal action against these scams for the emotional roller-coaster that have put me through.I will never, ever fly them again.
Claim your business profile now and gain access to all features and respond to customer reviews.
