Absolutely no respect for travellers as human beings! On a 1-hour trip they were firstly late AND reroute us to a different airport because they couldn't manage to be on time. They put us all on a bus for 1.5 hrs that they call "offering us free transport" but no one even telling us where they're taking us! I asked, no one replied to me where they'll drop us. It's pitch black outside... how can I arrange for anyone to pick me if they don't tell me where we're going? No refund, no nothing, they just think I am annoying.
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