Haaa...I was very disappointed when I came back from Dubai on the 31st of August 2024. The airport staff in Dubai was the worst. We waited for close to an hour just to get attended to. The queues were not well managed and a group of people kept skipping the line with trolleys full of boxes and noone was there to help coordinate or control the queues. The lack of order was really annoying to say the least. The person who checked us in seemed not to know what exactly she was doing and her supervisor was just hovering around her doing absolutely nothing to expedite the check in process. We had a connecting flight from Dar es Salaam to Harare and the attendant in Dubai failed to give us our connecting boarding passes. More still,our luggage was bundled up under one person,something that caused further delays in Dar es Salaam. I would however like to commend the staff member who assisted us in Dar es Salaam,Joseph Muwowo as he rectified the mistake done and was really quite patient and friendly. The service on the plane was good. The attendants from Dar es Salaam to Harare were especially friendly and helpful and that at least made the experience better.
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