Passenger name TAPIWA KANENGONI. I booked a flight from Zimbabwe to Dubai with Tanzanian Airways for my brother as a tourist, at the Dar Salaam airport the lady charged $100 us dollars telling him that the dates are not matching with the visa, really the visa is for 2 months but the return ticket was for 32 days, does this really matter. On top of that one bag is missing.. until now no one is taking accountability despite all the follow up we are doing. I'm really asking for the baggage/refund. The flight was for 03/05/2023 arriving in Dubai the following day,
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