I have it 1 star because there is no zero stars option.Purchased an Akai pro mini 2 midi controller with software.Software installation issues.Many including when it finally did download and install it didn't work.After watching many instructional videos on how to install via a ridiculously complicated method of licencing through yet another software item that at first didn't work I managed to get it installed on my laptop.Anyway after all that the software was pretty much useless and totally dance music oriented which is particularly of no use to me.However, since I bought it as a midi controller mainly and it is allegedly PLUG AND PLAY, no real worries as the samples and software would have been a possible bonus.Plug and play my *as, the computer didn't find the midi pro, had to get the software right before it did eventually find it, (more instructional videos)Anyway finally its registered with my computer and cubase, ha ha let's go, but NO!Latency issues are massive Not just a little but MASSIVE!Press key wait a bit, key sounds note from soundcard.After FULL adjustment of latency options and I mean all the way both ways the delay was still very present, a bit like when you know your going to sneeze then it pauses then you sneeze is the best way I can define the latency delay, eg press key two silent ah ah and then the note being the Choo.Just incase you are reading this and thinking like I did reading the reviews, well software can be an issue for people especially downloading with no disc, if your not totally computer literate.I will point out that I have used MIDI and recording software for over 20yrs, worked at studios and radio stations with different equipment and software, and looked after the computers and even built them.Finally customer service.The leaflet says AKAI will help you with any issues.Right yeah.I emailed them on the site from the part dedicated to these products, two weeks later I had a computer generated email saying their records show they received my email asking for help and hoped the issue was resolved by now We I checked junk mail on both accounts but nothing no other communication whatsoever, now another 2 weeks later still no contact.I just sent it back to claim a refund on not fit for purpose grounds today, however if customer service so far is anything to go by I don't hold out much hope.
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Akai is a consumer electronics brand name. The original company was founded in 1946 in Tokyo, Japan as Akai Electric Co.,
