Me and my partner checked in to their accommodation near Camden and found bed bugs in the property. We told the host who said they’d find a solution and they didn’t get back to us until an hour later when we said we were leaving. Ended up being a very expensive trip as we had to travel all the way home and then back to London the next day. Had a very late night having to bag everything. Clothes had to be washed and dried which is damaging to some clothing. Spent days trying to decontaminate everything. Just woke up today and have bites all down my arm and hands. So potential extra costs for exterminator within our own homes…all Airbnb could do was offer us a refund for the room. Overall makes me question if the room was ever cleaned. As a cleaner, there’s no way I would’ve changed that bed and not seen anything. Very worrying, please AVOID
Claim your business profile now and gain access to all features and respond to customer reviews.