alamo.co.uk

1.9
1.9 Based on 168 reviews

...

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AngieB
Poor charging practice and customer service

Second time Alamo have charged us after our return for things we didn’t have. Each time they have charged us for tolls even though we had a toll pass which covered toll charges and they also tried to apply a late return charge even though we were early. Getting hold of Alamo with an issue after your rental is impossible particularly if you booked a US rental from the UK. UK Alamo won’t talk to you and there’s never a response from the US leaving us to pursue through our credit card supplier.

2
Date of experience: Sep 25, 2025

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