Booked a mid range SUV (Nissan Qashqai) or similar to pick up at Belfast International Airport. Had to pay £25 extra to drive it to Donegal. Yes, they do tell you... in the small print, when you look for it. Basically dishonest not to highlight this for a fair price comparison. Got given a much smaller SUV (Renault Captur) and was asked to pay extra to get the one I ordered. What a scam!! The car was handed over with about 100 miles less fuel in the tank, which is impossible to refill to that level. So you end up giving them fuel for free. Return staff were unhelpful, just chatting and I had to go and ask them what to do. Not what you want, when you are in a hurry. All round disappointment and unlikely to rent again from them.
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