Terrible customer service, booked online well in advance of nearly 3 weeks. Arrive at the desk to pick up my car only to be told that that the category I've booked they cannot provide the car as I dont meet their age requirement of 30 years old however at the time of booking and the emails sent the age requirement is minimum 25 and not 30 years. Paid £400 for the booking of a Mercedes e class only to be offered a Mazda and a ford Kuga as replacements for £400. Don't trust them or use them. They already have 68% 1 str reviews wish I see these before booking.
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