Horrible experience, renting at Valencia train station.The personal was very rude and answered their privat Whatsapp conversation for minutes before attending us. Then, as we rented a 7 seater, they asked for 2 credit cards in the name of the main driver, which we had never heard of before. They made us go home, fetch another credit card, and back at the rental place they still did not accept it despite being a valid credit card. So we had to cancel the reservation and they did not reimburse us a single cent of the reservation fee as they claim the credit card was not valid. However, we tried to chance the reservation or even make a new reservation in a colleagues's name, but apparently they had no car available (the cancellation of the reservation apparently took time...)The whole experience was ridicolous.
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