Oh, what a joy renting with Enterprise 🙃Picked up a car, noticed a little mark — staff told me ‘don’t worry, that’s not damage’. Fast-forward to drop-off: guess what? Suddenly it is damage, and I get the bill.Even better: the same staff member promised me ‘I’ll fix it’. Spoiler alert… he didn’t. Multiple complaints to head office and even the BVRLA later, and still nothing.But hey, at least Enterprise taught me a valuable life lesson: always photograph everything and never believe a word they say.Cheaper than other companies? Sure… right up until they invent damage charges. If I could leave zero stars, I’d frame it and hang it on their office wall.
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