Rented a car from Alamo Stansted Airport and was dealt with by Lara. On return fueled it right to the neck at the Airport garage. Physically could not get any more fuel into the tank. (I drive a fuel tanker for a job). When we got home we were notified of a fuel charge on the invoice of circa £20. Absolutely nothing was said on handover of the vehicle and both Alamo and I were happy. I contacted them the very next day and was advised the charge was a mistake and would be refunded. That was 4 wks ago and I have received £0. They have also stopped answering my emails to them. Absolute theiving charlatans. Steer well clear.
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