Booked 9 seater for tour to Northern Ireland. I did call the Alamo office for car availability and then after booked the ferry and accommodation. But then 1 hour before got call back that 9 seater not available.So I call customer service and someone names jenny picked the call and said there is 9 seater available in Edinburgh airport and she changed my booking to Edinburgh airport that is 1 hour away from Glasgow and cost me £110 for the taxi. When reach Edinburgh airport manager said they don’t have 9 seater available. So I try to cancel ferry and accommodation but that is non refundable.One more thing car not available for me coz I booked online but they selling the car for more then double the price on the branches. So if someone book online with offers then they not treat you well and give you that car what you not book as per your requirements.
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