The Alamo Manchester Airport branche ripped me off for 3300 pounds for a few scratches not caused by me. Intimidating staff threatening to add another 500 because I dropped the keys out of my shaking hands after being told to have to pay a months salary in excess. No compassion at all! I was having a panic attack and the staff kept shouting at me to calm down, that shouting did not help. Show some compassion for your clients please!No detailed invoices about the damages, just got told minimum fee is 2000 but on my card they charged 3300. This is a scam!!In contact with them for over a week now without getting any serious answer. Now they even mention the car was "lost" so they can take longer to handle my complaint.AVOID AT ALL COSTS!
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