I recently rented a car via the Alamo website at Zadar airport. The e-mailed terms stated a 300 eur deposit will be required and the collision damage waiver (CDW) would be 800 eur.In reality, the location offered only third party protection (without CDW) and the deposit was 1600 eur. Not having a CDW often invalidates car excess insurance policies.I have not been able to get an answer from support how the e-mailed terms can differ so much from reality.The car itself was fine. However, because of the risks as outlined above, I would avoid Alamo and Enterprise, at the very least in all of Croatia.
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