I rented a car from Stansted airport the salesman advised me to get super cover , I ask what is super cover the salesman tells me it covers everything incase you damage the car. I end up paying for the highest level of cover that apparently covers everything incase car is damaged. I then get contacted week later being told front bumper was scratched I owe them money. I refused to pay because I was told clearly at Stansted airport car hire that the highest level of insurance covers everything nothing to pay if car is damaged. When I collected the car they told me they didn't even have to do a walk around check because I had super cover it didn't matter. "No matter what happens you don't pay anything extra" they were salesmans words. Next time I go there I'm going to record them because this is what they say to everyone but clearly it's a lie.
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