If I could give zero stars I would. Terrible service; booked and paid for a 9 seater vehicle only to find at collection that it’s a 5 seater vehicle. Found a 7 seater at another branch which we had no choice but to take as we were waiting to go away. Still waiting for a refund of the difference. No response from the formal complaint made and the Long Eaton branch are not returning our calls with an update. Very stressful all round!
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