Took the car from Alamo at Waverly Station Edinburgh, returned the car in the exact same condition as it was received - even then we were charged full refundable deposit as tyre repair charges.While checking in, the representative told us that the car condition was good and we did the mistake of believing him.We drove only 600 miles on highways with no incident whatsoever. On return of the car, we were told that two tyres had chip marks from the side (we did the mistake of not taking photos with microscopic cameras - Yes, that is what you would need if you want to rent from alamo without being cheated). We were asked to pay more money (over the refundable deposit) to cover for the cost of tyres (full replacement). After 2-3 mins of negotiations, the representative told us that he can get it done with the refundable deposit only - but it is unlikely that we will get anything back :|It was an almost invisible mark to notice (it was probably there before taking the car also, who knows). But we were charged full refundable deposit and were blamed for the marks in the cooked up incident summary; expectation is that car tyres should remain as good as new - this is insane. Tyres are supposed to be worn off a little after a long drive.It felt like the representative already made up his mind about not returning the deposit & cooked up a story around it. Felt super cheated and in a very cornered situation. Very bad experience, wouldn't recommend renting from Alamo at all.
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