I usually rent from Avis where I have a seamless experience. For some weird reason I ended up renting from Alamo (Enterprise) at Glasgow airport this time. Normally with Avis I go to the desk, show some ID, get the key, go to the car and drive off. Not with this bunch. After spending 5 minutes at the desk giving all my details to the girl there, I then was met outside by an idiot with an IPAD who then started to go through all the details again, whilst in the pouring rain I might add. It was dark and he then started to go over every inch of the car with a plastic measuring device explaining continually that any damage would cost me, including the tyres. He spent nearly ten minutes between getting my details again and going over the car with a fine tooth comb. After attempting to spook me over how it would cost me £1500 excess if I came back with any minute damage to the car, he then tried to sell me additional cover for an exorbitant fee. I didn't even get the chance to tell him I had £10k excess cover through my travel insurance. Anyway after refusing this and my card being swiped, I finally got to sign for the car and got on my wet way. Lo and behold the same idiot was there when I returned the car two nights later, and we went through the same rigmarole (in the rain again) even checking the tyres, windscreen and anything else he could. Left standing in the rain again by the way. He looked disappointed when he found I had returned the car in exactly the same condition and he had to give me my £200 deposit back. Horrible experience overall and they are just out to scam you if you are not careful. Never again will I venture through the doors of Alamo or Enterprise. Sorry for deserting you Avis. My next visit to Scotland is already booked and I have booked with Avis this time.
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