alamo.co.uk

1.9
1.9 Based on 168 reviews

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Paige Harris
I had been gullible

I had been gullible, assuming that the radical reviews were exaggerated. Boy was I wrong.. to start point by point:1)Car was booked for 9AM, it was delivery around 10:30 (due to "issues").2) Got into the car and the steering wheel and inner driver's side door was soaked in caramel coffee remains, sticky with quite the odour. Admittedly after I raised this with Alamo - they "helped" with the cleaning.3) Got a premium car that had issues with Carplay/Android - tried to reset the interface, and the usual steps. No dice.4) Steering was constantly veering to the left, presumably the wheels or the suspension was uneven.5) Finally, the smack to the cheek was that they argued that the tires had been cut and requested 405£ for 1 tire replacement. The tires had been already cut when I received the vehicle and luckily I had made a very detailed video of the whole car. Will pursue this legally.Updates will follow to this review.

1
Date of experience: Mar 29, 2024

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