I wish I had seen these reviews before hiring with Alamo recently in USLike others used Alamo.co.uk to book car in Miami and prepaid for a Jeep Wrangler £1150 for 2 weeks Picked up the car and after 4 days and it developed a fault (engine issue)- was told to take back to another depot as I was miles from Miami- they couldn’t replace with the same spec so we ended up squashed into a compact car and promised a refund for the difference- estimated to be £400That was 3 weeks ago and still chasing up refund through several departments and getting nowhere- having seen similar issues here- BE AWARE of this company- I’ve used them in US since the eighties- but now they are rubbish and won’t be using them again Passed the issue over the credit card company to see if they can help with refund
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