I have rented a car from them and it became a nightmare. I have returned the car after hours and dropped off the key. Everything was fine during rental and we did not have any problems. The next day I have received a car report which claims that the spare tire is missing and I have to pay 1700€ fee. This is ridiculous, firstly we did not have any tire problems and secondly I have not even opened that compartment. I did not know that you have to check that the tire is there when picking up the car. No one showed us anything when we made a pickup. Why would I need to take a spare tire from some random car in another country???? This is a major scam!
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Alamo Rent a Car is a car rental agency in the United States.