Not sure the team here have ever heard of customer service...Booked a test drive, really helpful on the phone. Turned up to test drive and while the one salesman who we had booked it with was dealing with another customer (and overran by at least 20minutes), not one of the three other men in the garage offered to walk me through the features of the car I was looking at, and sitting in. We had to leave due to time constraints and them running over time so didn't get to drive. When I tried to rearrange my booking and told them I was looking to get a company car to be ordered and built to my spec and not buy with them, they told me they didn't want me putting miles on their cars. I did point out that Skoda still wins the sale but they couldn't care less. Would they have treated a man differently?
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