credit where credit is due! i am on a commercial contract to have taken my car in for a break fluid change. I arrived early and did an early check in which was so easy. I had the call that the car was ready knowing how prompt the branch is with calling when the car is ready. To then pick the car up from a lady called Emma having a smile. To walk out being shown where my car was to see my car had been cleaned without an extra charge and looked and felt fabulous.also note i haven't been asked for a review on VW southgate- that was excellent customer care
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