I reserved a car on Wednesday, just received an email next day asking what is registration number of the car I made reservation as they are not sure it is still available. With not receiving further update via the email or phone call, phone to the brunch ourselves on Friday and they re-insured us that they are waiting for us on Saturday. Went all the way from Essex (took us about 1.5h) and they are telling us the car gone! They were not able to offer anything else even similar to the car. They said someone came to pay deposit for the car on Tuesday, but I reserved it on Wednesday and NOBODY was able to inform me about that till Saturday! Extremely disappointed and I would avoid this car dealer at all costs in the future. Just to add to all story a car was still parked outside - did not had any note that it sold/ reserved.
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