The rewards program experienced a significant security breach, compromising customer accounts without notification. My account was taken over, and all my miles were redeemed for a ticket without my consent. After resetting my password, I faced further issues with a barrage of spam. When I called customer service, I was placed on hold for over an hour only to be dismissed by the agent. I called again and was disconnected after another lengthy wait. There is no email or chat support, and the lack of accountability is appalling.
Claim your business profile now and gain access to all features and respond to customer reviews.
At Alaska Airlines, we offer low airfare on all airline tickets — including discounted flights to Hawaii and Mexican vacation packages. We bring our love of travel on board with us, so that we can share it with you. Book a trip on Alaska today.