The worse purchase I’ve ever made. They are a scam, they don’t want to give me my refund.I bought a panini grill with two sides from their website to be shipped to Canada at 812$. They said free shipping but at my surprise I got 233$ from FedEx to pay this shipping. I had the hundle broken and they offered 10% discount to keep it (66$). I was in an urgent need for my work, so I accepted. When I tried it I couldn’t use both sides simultaneously. The electricity dropped in each time. I tried it at my house and at my work it was the same issue. Since I was in my warranty period (90 days they mention) I sent them an email explaining the problem and they accepted my return. I paid the return at more than 200$ by myself because they said they can’t provide a return label from Canada to the US. After they received it they said the machine was used they can’t give me my total refund!!! I explained that I didn’t use it, I only tried it but still the same response. When I asked how much refund I will get and when, they skip the question and don’t answer me. More than one month and I’m still waiting. No solution found and no refund. I’m stuck with different bills, I called them many times they just took a msg but no one calls back. More than 1200$ spent and no one cares. I definitely don’t recommend
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Best kitchen equipment for restaurants & catering services. Big variety of commercial kitchen supplies. Free Shipping & Worldwide Delivery
