As a mortgage broker you expect an application system to work first time. That's never the experience with Aldermore's application system. It crashes or refers for no reason. Furthermore the way they ask you to break down the client's portfolio into personally owned single units, and HMOs owned in limited company is so user un-friendly it's unreal. Then you phone up to see if your portfolio information saved and if they can push the refer through. You are 'first in the queue' but still have to wait for ten minutes. All in all lots of improvements that can be made.
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We launched Aldermore in 2009 to help those with ideas, big or small, with the courage to take their own paths.
From farmers to freelancers, our specialist lending and savings accounts can give you the support you need to help make things happen. We are here for those with ambition, because your success is our success.
We call it banking for the bold.
To get in touch, follow this link:
www.aldermore.co.uk/help-centre/contact-us
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