I have been experiencing an issue with an ISA transfer. Tried to transfer to another organisation but it failed. Then Aldermore transferred money out of my account without my permission. It accepted the mistake. Resolution took 3 months was just a lengthy mess with no sense of urgency from Aldermore and just wasted time in chasing them. The complaints process and apologies do not translate into action. Lost any sense of trust - so got our money out as soon as we could.
Claim your business profile now and gain access to all features and respond to customer reviews.
We launched Aldermore in 2009 to help those with ideas, big or small, with the courage to take their own paths.
From farmers to freelancers, our specialist lending and savings accounts can give you the support you need to help make things happen. We are here for those with ambition, because your success is our success.
We call it banking for the bold.
To get in touch, follow this link:
www.aldermore.co.uk/help-centre/contact-us
See more
