aldiss.com

3.4
3.4 Based on 60 reviews

Independent store selling furniture alongside lighting and furnishings, plus a cookery department....

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Abner
We knew Aldiss is not John Lewis but…

We knew Aldiss is not John Lewis but expected better than what we got.1) bought two 'club' chairs. Both damaged at delivery. One box was battered which should have made this obvious. That is if anyone had take time to ensure quality of goods.2) bought glass topped coffee table and two glass topped side tables. All three arrived without glass. Delivery guys said 'well maybe they don't come with glass'. On both of the orders we called the store and there was no attempt to rectify. We did get refunds but what we really wanted was our COMPLETE items.3) ordered special factory made curtains. One set was made to long and had to be taken down and sent back to be remade. 1 month later and 2 phone calls and we still don't know when the curtains will be refitted.Second set of curtains hang ballooning out. Look ridiculous. We were told they would 'relax'. Nearly 2 months later and not anywhere near relaxed. Lessons learned and we wont be back.

1
Date of experience: Jan 30, 2024

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