Felt I needed to write here to correct the record. At time of writing Aldiss have a 2.8 out of 5 rating on Trust Pilot. So I felt I was 'taking a bit of a chance' ordering a £300 Denby dinner set from them, their having the best price on Google at the time. However, their service has been impeccable. I ordered on Sunday night, and received my items the following Thursday (4 days later) via FedEx, which would have been Wednesday if not for a delayed pickup by the Courier. Everything was extremely well packed for crockery in transit, and in PERFECT condition. Really a 5* service. If I had to nitpick, then the only thing I'd highlight would be the v.small delay in communication between order received e-mail on Sunday (which did say "we'll advise once shipped" to be fair), and order dispatch notification on Wednesday. But they're a smallish business with 2 stores in East Anglia. So expecting Amazon-esque communication wouldn't be realistic I think. Being impatient, I actually phoned the store to see what was happening on Wednesday, and the web-sales lady was very polite, professional and efficient, confirming my order was packed and awaiting pickup. So ultimately I got a great product, at a great price, in great time. What's not to Love. Recommended
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Independent store selling furniture alongside lighting and furnishings, plus a cookery department.
