Very poor customer care, we purchased a sofa and two chairs from this company and from the outset on delivery they looked warn and poor quality. We contacted the company who arranged one of their own assessors to come and see the items. He recommended using a damp cloth to refresh the sofa ! Which is absurd we can’t do this every time we sit on them. The chap was intimidating when we questioned him as reasonable customers would do with sub standard items. The whole experience has been Very disappointing Aldis, I thought you were a fair and reputable family company we could trust. Instead we’ve been let down and intimidated in our own home.
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Independent store selling furniture alongside lighting and furnishings, plus a cookery department.
