Experience 5th jan to 18th June finally received money in our bank today refunded.Wrong colour item sent two items of same colour ordered 5th January 23 Had to wait for swatch to ensure correct item exchange, lots of e.mails calls.Last week item not expected till end of next month so be 8 months.Decided on refund, left with no furniture as we paid for them to take our old one away, had to buy a second hand one £80 to have a proper seat, they didn’t refund for discard of old furniture.So ended up for their poor performance £120 out of pocket still no recliner and settee £2800 not a cheap sale Only compensation offered is 10% off another order… I asked for compensation but told as they had refunded us they had done as legally required…We went to Aldiss because we thought they were a reliable reputable company…
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Independent store selling furniture alongside lighting and furnishings, plus a cookery department.
