Very poor service and customer care, the item we ordered was delivered after three months and is simply not fit for purpose. The Sizes were different than the store settee we sat on to gauge for comfort, the material is very poor quality. When we gave feedback, they arranged a visit from their representative, who was obviously biased in favour of Aldiss, stating the issue was down to the clothes we had been wearing to sit on the sofa !!! Should we have kept the plastic covering on ?? Unbelievable feedback considering the sofa has had Very light usage. Such a shame we’d always enjoyed shopping at this store never again ! Standards have dropped !!
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Independent store selling furniture alongside lighting and furnishings, plus a cookery department.
