We ordered a three piece suite from Aldiss (Norwich) in October 2021 and we finally got what we had paid for just before Christmas 2022.So why the five stars? Simple, none of the delays were down to Aldiss, all were down to Parker Knoll. Throughout this sorry tale of woe Aldiss were very supportive, easily contactable, responsive and fought our corner with Parker Knoll with persistence and determination. We always felt they were definitely on our side. This is perhaps something to consider when reading other reviews which speak of delays, it may well not be the store's fault.A special mention for Phillip who sold us the suite and Adam the Norwich store manager who took up the cudgel on our behalf.To summarise; we would happily use Aldiss again but not Parker Knoll.
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Independent store selling furniture alongside lighting and furnishings, plus a cookery department.
