My advice to you is shop elsewhere. The Aldiss showroom is purposefully misleading, which means that after five month wait times their expensive products arrive and disappoint. Or in our case they only partly arrive We bought a corner sofa at the Norwich store and after 18 weeks HALF of it arrived yesterday. The store first blamed the delivery, and then the manufacturer. Either way they have no idea where it is or if it has actually been made. We also ordered two comfortable mattresses from the same store that arrived like slabs of concrete. I was told that this is a common issue and we’d need to sleep on both mattresses for a minimum of 30 days and they would soften up. This was a requirement or the manufacturer wouldn’t consider replacements. I’m battling for compensation because this is service based purely on profit with no concern for customer satisfaction.
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Independent store selling furniture alongside lighting and furnishings, plus a cookery department.
