The old saying you get what you pay for. It holds true here! We purchased a 20 foot awning from Aleko the production and shipping was lightning fast, Quality is another story, the Fabric is thin and not something we expect to hold up over a long period of time, the electric motor engages but does not operate at all and will not connect to the remote at all. So the motorized feature is useless. The mechanical arms are light weight metal, after installation we have experienced issues with the closing of the awning it will only close about 40% of the way. Comparing our $797 investment to a $1500 - $2500 awning purchased elsewhere I go back to you get what you pay for. As a consumer my overall rating is a 1 as we are extremely disappointed in what we purchased. We spent $400 to have this awning professionally assembled and installed and Aleko poor customer services has offered a refund for our purchase But we gave to pay $225 to have it removed and an additional $89 to box it up to ship back, they do provide a shipping label but the customer service ends there, we are stuck with this inferior product due to we can’t afford to invest more money to send it back! We DO NOT recommend buying Aleko products!
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