My household items were packed in London on August 21st but weren't delivered to me in California until December 31st, nearly 4.5 months later. While the items were packed well, I was later asked to pay an extra fee for additional space in the warehouse, which felt suspicious. My aunt, who had a smaller shipment, faced the same issue. After we complained, the fee was waived. Additionally, the delivery service was poor; I had to follow up multiple times after my items were with them for 6 weeks.
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