A terrible experience from start to finish. Avoid and pay a little more for a more trustworthy company.
Should've walked away as soon as they asked for the full payment before booking anything, but we carried on as they provided the best quote for our Umrah. Immediately after, it was a constant battle to get answers and confirmation for bookings.
It didn't help that the situation deteriorated in the middle east, but even then there was time to rearrange flights. However, the brother we were dealing with kept telling us in'shallah, for every question we had his answer was in'shallah. So we called Virgin Atlantic ourselves to get more information. In the end we lost two day in Makkah because Al Habib Travels were being reactive rather than proactive with the situation. Furthermore, they did the same for the return flight and we had to book another night in a hotel, costing us £100 and a lot of stress.
Claim your business profile now and gain access to all features and respond to customer reviews.
Al Habib Travel Ltd is a UK-based Umrah travel agency trusted by thousands of pilgrims. As approved Umrah agents, we are proud to be ATOL & IATA protected and also recognized by the Ministry of Hajj & Umrah. Our dedicated Umrah experts guide you through every step of the journey, from booking flights with leading airlines like Saudi, Qatar & Emirates, to securing your Umrah visa, and arranging accommodation near Haram Sharif.
We operate from London (South East, near Norwood Junction) and assist travellers from London, Manchester & Birmingham with 24/7 customer support. With Alhamdulilah years of experience, we are known as the best Umrah agents in the UK - providing packages that combine comfort, value, and a truly spiritual experience.
Whether it’s your first Umrah or a return pilgrimage, we are here as your trusted Umrah agents to ensure peace of mind, transparent service, and memorable ziyarat trips.
See more
