Unfortunately, I can only confirm the poor ratings given to Alibaba Trade Assurance by scammers working for Chinese suppliers. A large generator ordered in March 2025, NEVER RECEIVED. I DON'T EVEN KNOW IF IT ACTUALLY LEFT CHINA. Trade Assurance asks me to be patient, which is pretty much their only message that keeps coming back. Here is also the Chinese company to avoid, which refuses to take responsibility."Sichuan Leton Industry Co., Ltd".This has had financial repercussions on my business and has also caused me to lose credibility. So that he knows who he is dealing with, I am enclosing my order number. Trade AssuranceCase No.100040970682
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1860528 Alibaba Group Holding Limited is a Chinese multinational conglomerate specializing in e-commerce, retail, Internet, AI and technology.