I ordered an electric ATV which was not working on delivery. I spent hundreds of hours trying to get it to work and ordering spare parts since they were breaking one after another. I had so called "trade assurance" but Alibaba ruled in favor of the seller and I lost all my money. I will never order from them again.
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1860528 Alibaba Group Holding Limited is a Chinese multinational conglomerate specializing in e-commerce, retail, Internet, AI and technology.