My review on the Windsor All Bar OneI am deeply disappointed with the behaviour of the bar staff during my visit to this establishment. I came here for a birthday drink on Friday, January 10th, at approximately 11 PM, and was met with an unacceptable level of disrespect and unprofessionalism.Despite the bar being nearly empty, we were blatantly ignored, spoken to rudely, and treated with an overall lack of courtesy. When I inquired about the name of one particular staff member, I was deliberately misled. The individual, whose actual name was Dan, falsely claimed his name was Jack. This lack of honesty and accountability was further compounded by his unapologetic demeanor and overtly unpleasant attitude.When I requested to speak with a manager, the situation escalated unnecessarily. Several staff members gathered around, and it appeared that the supposed on-duty manager, Finn, was largely silent while another staff member took the lead in addressing me rudely. This individual dismissively remarked, "What's the problem? You got your drinks," which was repeated to me again later as I left to speak to the manager.Trying to ascertain the names and roles of the management team proved to be a frustrating and evasive ordeal, as no one seemed willing to provide clear information. When I finally spoke with the duty manager, there was no apology or acknowledgment of the poor treatment I had experienced.Adding to this was an uncalled-for remark from another staff member, who asked, "Is your mate drunk?"—a completely inappropriate and irrelevant comment, especially given the circumstances.Having visited many All Bar One locations in the past, this experience was shocking and entirely unacceptable. The behaviour of the staff was unprofessional and reminiscent of immature behaviour, not what one would expect from a bar in a prestigious area like Windsor. This level of service is appalling and reflects poorly on the establishment's management and staff training standards.
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